This topic seems to be a constantly recycled one. I wish I would have read something along these lines when I first started playing around with the giant play-ground called the web. Anyway there is a link to an article written by Eric Raymond, that is geared towards mailing lists, but fits here EXTREMELY well with some minor modifications.
http://www.catb.org/~esr/faqs/smart-questions.html

"The social dynamics of the net are a direct consequence of the fact that nobody has yet developed a Remote Strangulation Protocol." -- Larry Wall