G'day atcroft,

"DON'T ASSUME"

++ I could not agree with this more.

Decades of experience have told me that "Things will never change" is the catch cry of the damned. It doesn't matter how much you attempt to advise management otherwise, you find them unmoved.

Here's a real world example. I started a new job and recommened moving from font to CSS; heard the "Things will never change"; and was told to stop rocking the boat and suggesting changes they couldn't afford. A few weeks later, their major sponsor changed their corporate colours. After a decision to slightly change their corporate colour, the 70,000 code changes required, versus my singular one CSS change, was a better solution.