Truly dreadful

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My UK company's parent company had something like 200 people known to work in the building, but is now saying "fewer than 20 people remaining unaccounted for".
"We suffer with the confirmed death of one ... person on the Boston to LA American Air flight that was hijacked and flown into the WTC."
Stayed up until 2am (GMT) watching it ... still seems like something out of a film.
What can you say? My heart goes out to America ...