They should learn to use (and search) the Perl Monks website and they should behave the right way as soon as possible, and they should not be helped with a new "system" that they should not need anyway.
Something about this bothers me. Isn't the whole idea of computing and automation to perform tasks that, yes, I could perform myself, but why should I if a computer can do it for me? Then I have more time to do the things that a computer cannot do, and which only I can.
Your comment about the technical problems involved in providing this service is valid, because we don't have infinite resources, but I have to disagree with your philosophy that computers shouldn't be used to automate repetitive tasks because people "should behave the right way".
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