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Re: Matching a question in textby jorg (Friar) |
| on Jun 26, 2001 at 01:02 UTC ( [id://91435]=note: print w/replies, xml ) | Need Help?? |
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How about this : Next to the feedback form you provide a few links to the FAQ's themselves, making sure you put enough "Please read the faq's before submitting any questions!" type of hints around it. Educating the user is the key to successfull user support..
In Section
Seekers of Perl Wisdom
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