Maybe the people you are developing these tools for are
command line phoebes!. You may have run into non-analyticals.
You say you "just want to make their lives easier", but you thought
that maybe their lives are just struggle? You need to make them feel
smart and important (If you cannot have them fired!)
That is the definition of "Buy In".

Try making your code UI/browsers based.
I know you know that this is easy but they don't know that. ;)

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