9 5 2014,Acton,Backup,bkup-01,JOHN.COM,BACKUP FAILED,No email received,YES,-- missing --,-- missing --, 
9 5 2014,Acton,Backup Team,internal,GIM,ACTON,Backup Team,backup,bumas1,internal, 
'ELEPHANT.COM' not known please update
9 5 2014,Acton,Backup Team,internal,JEFF.CO.COM,F	NO EMAIL RECEIVED,YES,-- missing --,-- missing --,-- missing --, 
'SCREAM	S' not known please update
'BANANA' not known please update