• site_user
• user1
• compare_hidden
• average_speed_answer 25 60 30 60 ^M
  calls_waiting 300 500 300 500 ^M
  many more rows here post_ivr_calls_handled Wisconsin 50 100 50 100 ^M
  post_ivr_calls_handled Wyoming 50 100 50 100 ^M
  
• calls_waiting_good_high
• 300
• calls_waiting_warning_low