critical medium SLB_OP_Service 2017-06-06T15:37:17.414Z SLB_SSRID 957 Service Name IPT ##
##

$VAR1 = {
          'severity' => 'critical',
          'appname' => 'Instant Messaging - Lync External(2667)',
          'line' => 1,
          'ticketnum' => 'INC000018455813',
          'remedy_queue' => [
                              'Global Service Desk'
                            ],
          'event_age' => '2157 h'
        };
$VAR2 = {
          'event_age' => '2157 h',
          'remedy_queue' => [
                              'Global Service Desk'
                            ],
          'ticketnum' => 'INC000018455811',
          'line' => 2,
          'severity' => 'critical',
          'appname' => 'Instant Messaging - Lync External(2667)'
        };
$VAR3 = {
          'ticketnum' => 'INC000018450232',
          'severity' => 'critical',
          'appname' => 'EngHouse CCE(1103)',
          'line' => 3,
          'event_age' => '2182 h',
          'remedy_queue' => []
        };