Metric         Weight     Score  Weighted Score
Leadership     40%        2      .8
Punctuality    20%        2      .4
Cleanliness    30%        2      .6
Responsiveness 10%        2      .2
Total          100%              2

##</code><code>##

Metric         Weight     Score  Weighted Score
Leadership     ?>40%        2      ?
Punctuality    --           NA     --
Cleanliness    ?>30%        2      ?
Responsiveness ?>10%        2      ?
Total          100%                2