456,05-Dec-2002,80,Software,print,,he can't print hes getting error msg: 'LPTTS FOR EC-2-1,paper jam,1,C

457,05-Dec-2002,22,Software,switchb.,,when internal call to ext 444 it goes to switchboard2 - when internal call to 0 it goes to switchboard1 -- both should go to switchboard 1,call texchnitian - fixed ,35,C