my $match = (".*SSL.*"|".*SSL Certificate.*"|".*VASCO.*"); my $t_subject = $self->TicketObj->Subject; if ( $t_subject !~ /$match/i ) { return 0; } else { return 1; } #### my $newqueue = "Key Management"; my $T_Obj = $self->TicketObj; $RT::Logger->info("Auto assign ticket #". $T_Obj->id ." to queue #". $newqueue ); my ($status, $msg) = $T_Obj->SetQueue($newqueue); unless ($status) { $RT::Logger->warning("unable to set new queue: $msg"); return undef; } return 1;