or download this
ftlx0!|!ftlUtil_resetPage!%24!requisitionDescriptionInterface!|!descRe
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+or the position%5C: Operations Manager - (Job Number%5C: 12452)!|!fal
+se!|!211140!|!false!|!true!|!https%5C://bskyb.taleo.net/careersection
+/jobdetail.ftl?job=211140%26lang=en!|!Operations Manager!|!true!|!Ope
+rations Manager!|!12452!|!GB-England!|!GB-England!|!Permanent!|!Perma
+nent!|!Full-time!|!Full-time!|!Ongoing!|!Ongoing!|!!*!%26nbsp; %0A%3C
+P style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CB style=
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+2%3EBSkyB - Sky Network Services%3C/SPAN%3E%3C/B%3E %3CB style=%22mso
+-bidi-font-weight%5C: normal%22%3E%3CSPAN style=%22FONT-FAMILY%5C: %2
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+mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin
+%22%3E- Information Systems Infrastructure%3CBR%3EBraham Street - Rol
+e may require some travel between Sky sites%3CBR style=%22mso-special
+-character%5C: line-break%22%3E%3CBR style=%22mso-special-character%5
+C: line-break%22%3E%3C/SPAN%3E%3C/B%3E%3CSPAN style=%22FONT-FAMILY%5C
+: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZE%5C: 11
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+5C: minor-latin%22%3ESky Network Services owns and manages BSkyB’s IP
+ network backbone and associated information systems infrastructure.
+As a part of Sky Network Services, the Information Systems department
+ is responsible for Broadband and Telephony; specifically, service pr
+ovisioning, service assurance and service delivery of the core ISP se
+rvices.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22M
+ARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CSPAN style=%22FONT-F
+AMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; FONT-SIZ
+E%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C:
+ minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3
+E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3CS
+PAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR%
+5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso-
+bidi-theme-font%5C: minor-latin%22%3ESNS IS works with other Sky Tech
+nology business units to develop the BSkyB technology strategy. It de
+fines the detailed requirements for IT solutions and then delivers an
+d supports those solutions.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%
+3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px%22%3E%3C
+SPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; COLOR
+%5C: black; FONT-SIZE%5C: 11pt; mso-bidi-font-family%5C: Calibri; mso
+-bidi-theme-font%5C: minor-latin%22%3E%3Co%5C:p%3E%26nbsp;%3C/o%5C:p%
+3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTT
+OM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CB style=%
+22mso-bidi-font-weight%5C: normal%22%3E%3CSPAN style=%22FONT-FAMILY%5
+C: %27Sky Text%27, %27sans-serif%27; COLOR%5C: black; mso-bidi-font-f
+amily%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EKey respo
+nsibilities will include%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/B
+%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px
+; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-
+FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C:
+ Calibri; mso-bidi-theme-font%5C: minor-latin%22%3EManaging operation
+al support, system maintenance and system implementation activities a
+cross the two primary Infrastructure operations teams, Systems Admini
+stration (SA) and Database Administration (DBA).%3Co%5C:p%3E%3C/o%5C:
+p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BO
+TTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN st
+yle=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-fon
+t-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESystem
+s support%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP styl
+e=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85
+pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%
+27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-them
+e-font%5C: minor-latin%22%3E* Manage and coordinate incidents and pro
+blems across the systems estate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%
+3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MA
+RGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMI
+LY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Cal
+ibri; mso-bidi-theme-font%5C: minor-latin%22%3ESystem and platform ma
+intenance%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP styl
+e=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85
+pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%
+27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-them
+e-font%5C: minor-latin%22%3E* Manage system maintenance and coordinat
+e software releases across the estate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SP
+AN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0
+px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FON
+T-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5
+C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Sequence maint
+enance work into iterations across several different hosting platform
+s.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN
+-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class
+=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans
+-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C:
+minor-latin%22%3E* Manage operating system patches and upgrades, data
+base patches and upgrades and software packages and upgrades.%3Co%5C:
+p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0
+px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal
+%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27;
+ mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-lati
+n%22%3E* Manage the production of operational documentation.%3Co%5C:p
+%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0p
+x; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%
+3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27;
+mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin
+%22%3E* Ensure company data governance and data protection policies a
+re adhered to, work with the Assurance Manager and Systems Design to
+plan work to address the existing compliance issues as appropriate.%3
+Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP
+%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=Mso
+Normal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-ser
+if%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: mino
+r-latin%22%3E* Ensure company security guidelines are adhered to, wor
+k with the Assurance Manager and Systems Design to plan work to addre
+ss the existing security issues as appropriate.%3Co%5C:p%3E%3C/o%5C:p
+%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOT
+TOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN sty
+le=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font
+-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Work
+to prevent occurrences of compliance breaches and security breaches.%
+3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TO
+P%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=Ms
+oNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-se
+rif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: min
+or-latin%22%3E* Manage and maintain an accurate repository of the SNS
+ system estate, ensure it is accurate.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SP
+AN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0
+px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FON
+T-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5
+C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3ESystem implement
+ation and platform implementation%5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPA
+N%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0p
+x; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT
+-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C
+: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Project work wi
+ll necessitate the growth of the systems estate and platforms; howeve
+r, your role will be to prioritise the platform maintenance activitie
+s while working with the project managers and team leaders to ensure
+both needs are fully met.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E
+%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RI
+GHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C:
+%27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; m
+so-bidi-theme-font%5C: minor-latin%22%3E* Work with project managemen
+t in order to identify risks, issues and dependencies associated with
+ systems and database implementation work.%3Co%5C:p%3E%3C/o%5C:p%3E%3
+C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5
+C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%2
+2FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-fami
+ly%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Look for a
+nd drive process improvements in the work allocation lifecycle. %3Co%
+5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C
+: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNor
+mal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%
+27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-l
+atin%22%3E* Coordinate maintenance activities across other teams with
+in SNS and the rest of Sky.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%
+3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-
+RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C
+: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri;
+ mso-bidi-theme-font%5C: minor-latin%22%3ETeam and people management%
+5C:%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGI
+N-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 clas
+s=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27san
+s-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C:
+ minor-latin%22%3E* Act as a champion for the IS Infrastructure teams
+. Build solid relationships with them and spend time getting to under
+stand their work backlog and their issues.%3Co%5C:p%3E%3C/o%5C:p%3E%3
+C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5
+C: 0px; MARGIN-RIGHT%5C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%2
+2FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-fami
+ly%5C: Calibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Regularly
+attend team meetings and coordinate activities with the Infrastructur
+e Iteration Manager.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3
+CP style=%22MARGIN-TOP%5C: 0px; MARGIN-BOTTOM%5C: 0px; MARGIN-RIGHT%5
+C: 2.85pt%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sk
+y Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bi
+di-theme-font%5C: minor-latin%22%3E* Build good relationships with th
+e infrastructure team leaders and managers.%3Co%5C:p%3E%3C/o%5C:p%3E%
+3C/SPAN%3E%3C/P%3E%0A%3CP style=%22TEXT-ALIGN%5C: justify; MARGIN-TOP
+%5C: 0px; TEXT-INDENT%5C: 0cm; MARGIN-BOTTOM%5C: 0px; MARGIN-LEFT%5C:
+ 0cm; mso-list%5C: none; tab-stops%5C: 36.0pt%22 class=JDbullet%3E%3C
+SPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27; mso-b
+idi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin; mso
+-bidi-font-size%5C: 11.0pt%22%3E* Maintenance, extraction, manipulati
+on and analysis to support the continuous improvement and creation of
+ new reporting %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP st
+yle=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%
+3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27, %27sans-serif%27;
+mso-bidi-font-family%5C: Calibri; mso-bidi-theme-font%5C: minor-latin
+%22%3E* Taking business requirements and converting these into querie
+s that can extract the required data %3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPA
+N%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0
+cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%
+27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-them
+e-font%5C: minor-latin%22%3E* Presenting data in a format that is rea
+dily understood by the business consumers.%3Co%5C:p%3E%3C/o%5C:p%3E%3
+C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C:
+6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky
+Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi
+-theme-font%5C: minor-latin%22%3E* Writing detailed specifications (t
+echnical and non-technical) for DBAs and Data Warehouse analysts to o
+btain and maintain required data.%3Co%5C:p%3E%3C/o%5C:p%3E%3C/SPAN%3E
+%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN%5C: 6pt 0cm%2
+2 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %27Sky Text%27,
+%27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso-bidi-theme-fo
+nt%5C: minor-latin%22%3E* Help to identify gaps in the operational pr
+ocess and add reporting around it to prevent drop out %3Co%5C:p%3E%3C
+/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal;
+ MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY
+%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calib
+ri; mso-bidi-theme-font%5C: minor-latin%22%3E* Performing statistical
+ and root cause analysis to resolve any issues.%3Co%5C:p%3E%3C/o%5C:p
+%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: normal; MARGIN
+%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMILY%5C: %2
+7Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Calibri; mso
+-bidi-theme-font%5C: minor-latin%22%3E* Ensuring the integrity, accur
+acy and delivery of business data extracted from various systems to s
+upport operational, regulatory and compliance reporting.%3Co%5C:p%3E%
+3C/o%5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22LINE-HEIGHT%5C: norma
+l; MARGIN%5C: 6pt 0cm%22 class=MsoNormal%3E%3CSPAN style=%22FONT-FAMI
+LY%5C: %27Sky Text%27, %27sans-serif%27; mso-bidi-font-family%5C: Cal
+ibri; mso-bidi-theme-font%5C: minor-latin%22%3E* Ensuring that all pr
+ocesses, automation and SQL scripts are documented.%3Co%5C:p%3E%3C/o%
+5C:p%3E%3C/SPAN%3E%3C/P%3E%0A%3CP style=%22MARGIN-TOP%5C: 0px; MARGIN
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+yle=%22FONT-SIZE%5C: 11pt%22%3E* Extensive IT management experience i
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+y+HD, broadband and talk services; private medical insurance, generou
+s holiday entitlements, a contribution pension scheme, a Share scheme
+ so you can have a stake in Sky and our success plus Sky Choices a be
+nefit scheme to help you make valuable tax %26amp; national insurance
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+C: minor-latin%22%3ESky delivers some of the most diverse content and
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+rue!|! !|!Apply for this position online!|!Apply to this position by
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