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my $rows=[
    #            {
...
    #        ];
    
    #$template->param(ROWS => $rows || []);

my $rows = $dbh->selectall_arrayref("SELECT TicketNo, Customer, UserNa
+me, DateSubmission, Via, Medium, Issues, SupportType, Description, De
+tail, AssignTo, Status, Remarks, Priority, ETD, ClosedDate, ClosedNam
+e FROM TSIssuesTable WHERE Customer LIKE $quotedString1 AND Priority 
+LIKE $quotedString2 AND TicketNo LIKE $quotedString3 AND DateSubmissi
+on LIKE $quotedString4");