Cannot connect to cpantesters.org ?

hakonhagland has asked for the wisdom of the Perl Monks concerning the following question:

I have tried for several days to connect to cpantesters.org or matrix.cpantesters.org but I keep getting:

"Service Unavailable
The CPAN Testers service is under heavy load and is temporarily unavailable. Please check back in an hour."

An error was encountered:
Timeout while fetching data from www.cpantesters.org: timeout=30s

Any ideas what is going on? Are there any alternatives to view the test results for a module? What is the right place to ask for support?

Comment on Cannot connect to cpantesters.org ?

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Re: Cannot connect to cpantesters.org ? by hippo (Archbishop) on Jul 12, 2020 at 12:00 UTC
Any ideas what is going on? Yes, the CPAN Testers service is under heavy load and is temporarily unavailable. Are there any alternatives to view the test results for a module? Indeed there are. You might like to try http://fast-matrix.cpantesters.org/. However, http://matrix.cpantesters.org/ appears to be working well at present too. What is the right place to ask for support? That will depend on the nature of the support you are looking for. There's the IRC channel and the mailing lists. You could visit https://noc.perl.org/ for more general operational matters. You could post in Seekers of Perl Wisdom if you have a specific query about how to use the service, etc. As a last resort you could try to message barbie or preaction here although neither has been around for years.	[reply]

Replies are listed 'Best First'.

Re: Cannot connect to cpantesters.org ?
by hippo (Archbishop) on Jul 12, 2020 at 12:00 UTC

Any ideas what is going on?

Yes, the CPAN Testers service is under heavy load and is temporarily unavailable.

Are there any alternatives to view the test results for a module?

Indeed there are. You might like to try http://fast-matrix.cpantesters.org/. However, http://matrix.cpantesters.org/ appears to be working well at present too.

What is the right place to ask for support?

That will depend on the nature of the support you are looking for. There's the IRC channel and the mailing lists. You could visit https://noc.perl.org/ for more general operational matters. You could post in Seekers of Perl Wisdom if you have a specific query about how to use the service, etc. As a last resort you could try to message barbie or preaction here although neither has been around for years.

[reply]