in reply to Memory usage & hashes of lists of hashes of lists

Are you loading the tickets one at a time? If not, you probably should be. If you are, it sounds like you aren't cleaning things up properly and should post some code for people to look at and find the bug.

If it's difficult to get the data one record at a time, you should consider which is more expensive: a little more RAM, or a couple days of your programming time. Sometimes resource efficiency isn't the most cost-effective solution.

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