Hi Yes, i tried with plain password and it works, thats when i realised that the problem was with special character in my password. Error: mismatched tag at line 1, column 1101, byte 1101 at /usr/lib64/perl5/XML/Parser.pm line 187

Error: mismatched tag at line 1, column 1101, byte 1101 at /usr/lib64/perl5/XML/Parser.pm line 187

Wait, are you putting $password in the body of the XML as well as in the auth header? Probably best to output the XML so you can see where the malformation occurs (ie. what's at byte 1101).

No, i tried passing my password in header and even then i got same error. There isnt much in xml.

        <?xml version="1.0" encoding="UTF-8"?>
           <soap:Envelope
                  xmlns:soap="http://www.w3.org/2003/05/soap-envelope"
                  xmlns:urn="urn:com:document:rfc:functions">
      <soap:Header/>
         <soap:Body>
            <urn:_-A1SSPC_-SPC_INCIDENT_CREATION>
            <IV_CHECK_GROUP>value</IV_CHECK_GROUP>
            <IV_CHECK_ID>value</IV_CHECK_ID>
            <IV_EVENT_KEY>value</IV_EVENT_KEY>
            <IV_DESCRIPTION>************* Alert Details *************
 
Description
    </IV_DESCRIPTION>
            <IV_INCIDENT_PROCESS>SYSTEM INCIDENT</IV_INCIDENT_PROCESS>
            <IV_ISSUE_CATEGORY>30042</IV_ISSUE_CATEGORY>
            <IV_TEAM>CF_IOT</IV_TEAM>
            <IV_PRIORITY>3</IV_PRIORITY>
            <IV_TENANT_ID>000000000000000001</IV_TENANT_ID>
            <IV_PROCESS>32</IV_PROCESS>
            <IV_SUBJECT>subject</IV_SUBJECT>
         </urn:_-A1SSPC_-SPC_INCIDENT_CREATION>
      </soap:Body>
   </soap:Envelope>
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