in reply to They don't specify because they don't know what they want

We just need to talk more to our customers and give them more time to influence the project. That is also a caveat. We have to make it clear to the customers that in order to satisfy exactly their needs they also will have to invest time in the project instead of leaning back in that siwel chair and waiting for results.

Sounds a lot like Extreme Programming to me :)

Blessed Be
The Pixel

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Re: Re: They don't specify because they don't know what they want
by Sherlock (Deacon) on Oct 02, 2001 at 20:08 UTC
    There's nothing "Extreme" about it. This is simply a case of solid software engineering principles. Whether you adhere to the guidelines of Extreme Programming or not, you should be taking the fact that you customer seldomly knows what he/she wants into account.

    - Sherlock

    Update: Sorry if this seems too much like a rant, but I'm currently dealing with a situation at work where someone made an assumption and passed it along to me as fact and now I need to fix everything while we're already into the testing phase. If this would have been resolved with the customer to begin with, this wouldn't have been nearly as much work. Silly me, I should have verified.

    Skepticism is the source of knowledge as much as knowledge is the source of skepticism.
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