From my experience in user support: they might not even be aware that email is involved. Could be sent by fax or telepathy :-)
Joking aside, if I'm deeply concentrating on some complicated matter, I tend to totally blend out everything else. This (although overly legalese) wording would remind me the system has other parts that matter, too. | [reply] |
If "[Se]nd the message to perlbug@perl.org" doesn't suggest an email, I don't know what does. But if the problem is that you think it's not clear that email is being used, the fix would be to change that prompt to "[Se]nd the message by email to perlbug@perl.org"
| [reply] |