we really do numbers on ourselves, don't we? i'd urge you to make sure you've done everything you can on an organizational level to try to define what you can get to vs. what you can't. there must be some sort of pattern that determines that. if you've only been dealing with the intervening people i'd suggest trying to get to the source body to see if you can find that answer.

i know i may be stating the obvious, but sometimes i have to do that to myself. (grin)