Form Stopped working

jenlear has asked for the wisdom of the Perl Monks concerning the following question:

I have a form that uses send.pl, All I did was go in and change the email addresses that the results should go to, and now it returns a Internal server error. Not sure what to do.

I restored it with a backup and It still returns an error.

I reset the permissions to 644. Still no luck. Anyone able to help?

Part of code changed:

my $emailTo = 'Customer Service <customerservice@df-foods.com>';
my $emailFrom = FilterCChars($FTGEmail);

open(MAIL,"|$mailProg");
print MAIL "To: $emailTo\n";
print MAIL 'Cc: Frank Simmons <fsimmons@oregonpotato.com,susan@ftiegs.
+com,jenbrink@icloud.com>’ . "\n";
print MAIL "From: $emailFrom\n";
print MAIL "Subject: $emailSubject\n";
print MAIL "Content-Type: text/plain; charset=\"UTF-8\"\n";
print MAIL "Content-Transfer-Encoding: 8bit\n";
print MAIL "\n";
print MAIL $emailBody;
close(MAIL);

# Redirect user to success page

print "Location: /thankyou.html\n\n";
exit;
[download]

Comment on Form Stopped working Download Code

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Re: Form Stopped working by poj (Abbot) on Apr 04, 2017 at 15:22 UTC
Look very carefully at the quote at the end of this line `'Cc: Frank Simmons <fsimmons@oregonpotato.com,susan@ftiegs.com,jenbrink@icloud.com>’` poj	[reply] [d/l]
Re^2: Form Stopped working by jenlear (Initiate) on Apr 04, 2017 at 15:49 UTC
Ahhhh let me see if it will work now...	[reply]
Re^2: Form Stopped working by jenlear (Initiate) on Apr 04, 2017 at 15:53 UTC
Very nice catch!! Thank you soon much!	[reply]
Re^3: Form Stopped working by poj (Abbot) on Apr 04, 2017 at 16:16 UTC
You might consider making the script more consistent with a variable `my $emailCC = 'Any Person <anyperson@anywhere.com,nobody@nobody.com,so +mebodyelse@icloud.com>'; print MAIL "To: $emailTo\n"; print MAIL "Cc: $emailCC\n"; . .` [download] poj	[reply] [d/l]
Re^4: Form Stopped working by kennethk (Abbot) on Apr 04, 2017 at 16:51 UTC
Re^2: Form Stopped working by Anonymous Monk on Apr 04, 2017 at 15:37 UTC
A) Welcome to the monastery, jenlear! B) As poj is pointing out, curly quotes (sometimes called "smart quotes") are not the same as straight quotes in Perl. You'll have a lot easier time if you find a programming-oriented text editor program that doesn't change your straight quotes to curly ones. If we knew what OS you were using, maybe we could suggest a good one.	[reply]
Re^2: Form Stopped working by stevieb (Canon) on Apr 04, 2017 at 15:25 UTC
Nice catch!	[reply]
Re: Form Stopped working by kennethk (Abbot) on Apr 04, 2017 at 15:53 UTC
poj appears to have solved the issue. A comment about form: please note that you did not close your code block (`</code>`). You avoid a lot of formatting issues if you use properly balanced `<code>` tags. #11929 First ask yourself `How would I do this without a computer?' Then have the computer do it the same way.	[reply] [d/l] [select]
Re: Form Stopped working by stevieb (Canon) on Apr 04, 2017 at 15:23 UTC
When the error occurs, what does the web server's log file say about the problem? Almost always, the answer is in the server's error log.	[reply]
Re^2: Form Stopped working by jenlear (Initiate) on Apr 04, 2017 at 16:12 UTC
This only said Internal Server Error, contact administrator about the problem... Thats the first thing I look for, a message in the error, but this didn't give any hints. "curly" quote killed the script. Typo.	[reply]
Re^3: Form Stopped working by marto (Cardinal) on Apr 04, 2017 at 16:20 UTC
What happened when you contacted the administrator? On a serious note, the webserver error logs likely contain the relevant information. "All I did was go in and change the email addresses that the results should go to". It's important to be able to limit the scope of what you change, and check that nothing else has been altered by accident. Keeping an original and an edited version, comparing them with `diff` (or similar tool) is very handy.	[reply] [d/l]
Re^3: Form Stopped working by kennethk (Abbot) on Apr 04, 2017 at 16:42 UTC
Do you have access to the server command line? You can check the syntax of a script without running it with the -c flag. #11929 First ask yourself `How would I do this without a computer?' Then have the computer do it the same way.	[reply]