I cannot give you much advice, but since you have sent your complaint on Mon, 19 Nov 2001 it seems to be fair to give the CPAN administrators some more time to answer your mail.

Of course it is possible that your mail got overlooked and nobody read it. If you don't get any answer untill next Monday I would send another friendly mail with a more descriptive subject to modules@perl.org. Maybe a subject like "WWW::SMS namespace" was just overlooked and put into the backlog.

The CPAN administrators are all volunteers who do there job very good. So give them just a little more time to work on there backlog.

Hanamaki