in reply to (OT) Dealing with end user paranoia

There are reasons to be suspicious. I don't work at a university, and recently we were asked to complete a survey and give our thoughts on the organisation - by email. Does it surprise you that I didn't comply, even though they claimed our responses would be treated confidentially?

It's reasonable to be worried about anonymity - there are many stories of university staff, academics particularily, being punished for voicing their opinions. If you've ever seen some of these people battle for who gets the big room at the end of the corridor, you'll have a pretty good idea of how nasty it could get if somebody leaked survey results. Anyway, the single computer (or maybe access from the public labs) sounds like a great idea. We have ballot booths for a similar reason, and nobody criticises them, do they?

As an example of how people can get the idea of intrusive computers, my friend reported an experience that left him a little shaken. He had stayed back late studying in a computer lab. His mother rang the university to find out where he was. The guards checked the access logs to the buildings and rooms, found him on the video camera monitors, then called the phone in the room and put his mother through when he answered. I just can't imagine where people get these big brother ideas from. Nope. Not at all...

____________________
Jeremy
I didn't believe in evil until I dated it.

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Re: Re: (OT) Dealing with end user paranoia
by jlongino (Parson) on Jun 05, 2002 at 16:00 UTC
    Your example certainly is shocking and I'd be surprised if a few heads didn't roll in the ensuing melee. I could imagine security phoning each computer lab on campus and asking the lab assistants/monitors to check if the individual was present but this seems to me a flagrant misuse of resources.

    As for the public computer idea. Who is to say that our spies (Computer Center) won't be keeping a paper log of who is using which machine at any given time ;-)

    --Jim

      Small miscommunication. Our labs are usually unmanned, and access is only permitted when you swipe your card. Access is open to almost all 10,000 card holders. There was no melee, he didn't really care that much, because it was kind of convenient for him.

      I've noticed this is an attitude where Australians do differ from Americans. Like coreolyn says, we knew we are being monitored, we just trust (and hope) that people aren't abusing the system too much. We really go to town on people who break the trust though.

      ____________________
      Jeremy
      I didn't believe in evil until I dated it.