If you frequently find yourself stuck in meetings muttering "Please, Dear God, please let this meeting end so that I can get back to coding Perl," here's something that might help.

Meetings get stuck for a number of reasons. A very common one is that people drift out of the here-and-now and get stuck in the past. This often happens in response to some form of "why?" question. (Why did things happen that way? What went wrong? Why did you/they do that? etc.) "Why" questions are great for derailing a meeting, since the answers often generate a lot of smoke and steam, but add little to moving the project forward.

The next time you're feeling stuck in a meeting, take a few moments to observe whether the discussion is in the here-and-now, or somewhere in the past. If the meeting is stuck in the past, and you can identify who the primary culprit is, you might be able to get the meeting back on track by using this simple, two-step process:

  1. Anchor the person in the present
  2. Direct the person towards the future

What does this mean? It's actually pretty simple. When we drift off into telling stories about the past, our minds get disconnected from our bodies. Our body is in the present, but our mind has drifted back in time. You may have noticed how you suddenly snap back into present attention if someone touches you while your mind is elsewhere. The touch "got your attention", reconnected your mind with your body.

A finger on the arm of whoever has drifted off into a story is often enough to get them back into the present, but you can't always touch someone in a meeting. In this case, make the touch verbal. Interrupt them, then say something like "That's interesting, but as you sit here in this room, in this meeting, ..." Verbally, this connects their mind with their body, and gets them back into the present moment.

The next step is to direct them towards the near future, by following on with something like "... can you apply what you learned in that situation to our present problem." This directs their attention forward, where there's some hope of progress.

Here's what the two steps sound like together:

"Dave, that problem is interesting, but as you sit here right now, is there anything you learned about that problem that'll help with the one that we're discussion here right now?"

"Lisa, that situation was frustrating. As you're sitting here setting here in this planning meeting, is there something you learned about that situation that you could apply to the problem we're facing now?"

"Tim, that was hairy, but that was a while back, and we're sitting in a planning meeting with a bunch of nasty stuff ahead of us. What's your next step?

See the pattern? Get them back into the present, and direct them towards the future. With focus on the future, meetings finish sooner, with more satisfaction all around. With a bit of practice, you can turn a stuck meeting around without anyone realizing what you've done. (An important survival skill if you want to avoid having a management hat thust upon you.)

The next time you're stuck in a meeting with someone droning on about the past, try this and see what happens.

Replies are listed 'Best First'.
Re: Unsticking Stuck Meetings
by BrowserUk (Patriarch) on Sep 13, 2002 at 06:31 UTC

    That's ok unless the person doing the droning is Senior Management, they tend to take umbrage at such interventions. They are usually the worst culprits too.

    My usual tactic is "Boss, would you mind if I stepped out at (the nearest quarter hour in the future) as I promised to take a call from (some important clients name)? It will only take 5 minutes, but I'd rather not cause him/her/them any offence.".

    I've found this brings everyones focus back to the here'n'now and wraps the meeting up sharpish. It can even score you a few brownie points for diligence.

    Of course, you can't use this very often.


    Well It's better than the Abottoire, but Yorkshire!
      That's ok unless the person doing the droning is Senior Management, they tend to take umbrage at such interventions. They are usually the worst culprits too.

      This technique has worked on several of my bosses (VPs and a company President). You have be careful with the timing and delivery, but droning bosses can be stopped and redirected. You might need to extend the technique to call upon their desire to appear to be competent bosses.

      "Boss, that sounds like an aweful situation you were in. We're lucky to have your experience in this meeting. As you sit here now, can you see bits of it that look like what we're facing? We could use the benefit of our experience."
      That's laying it on a bit thick. Adjust according to your boss's personal style.

        A better way to direct meetings than by sublte mind games and tricks is to use an agenda and ensure it is adhered to by restricting all off topic conversation until the end. Also ensure the meeting is chaired by someone as the chairs purpose is to direct the conversation from topic to topic

        I tend to find the exact opposite and the meeting gets stuck in the future with everyone droning on about the cool things we could be doing or might do if we had the time, money, staff, or skill. This causes current issues to not be discussed and tends to happen with visionary managers. I will admit these utopian rants are usually caused be some reflection on what we could have done better in the past, but meetings are often about the future so focusing on the present is unlikely to help.

        Obviously some people just like to talk and diplomacy is needed with senoir management so your 'interrupt phrases' may be useful then. People who like to talk however do not like being interuppted and you should be aware you might give the impression on being a bad listener with abrupt IT centric communication skills.

        You can always take a laptop to the meetings and Perl away regardless:)

Re: Unsticking Stuck Meetings
by ignatz (Vicar) on Sep 13, 2002 at 13:08 UTC
    I used to hate going to meetings until I discovered BS Bingo! BS Bingo turns every meeting into high stakes, side slapping fun.
    ()-()
     \"/
      `                                                     
    
Re: Unsticking Stuck Meetings
by talexb (Chancellor) on Sep 13, 2002 at 15:47 UTC
    Sometimes meetings are very useful because you get to hear what everyone else on the team is working on.

    But sometimes you don't need to be around for the entire meeting, in which case it may be possible to finish up with whatever point is being discussed and see if you can get your part of the meeting done next because (insert suitable excuse for leaving here). It helps if you've talked to the chairperson first to arrange that. It won't help if you're the chair and you have to stick around for the whole meeting -- but then if you're the chair and the meeting's dragging, then :) look in the mirror.

    Suitable excuses:

    • Expecting colleague/client to call (see earlier post)
    • Working on a tight deadline and every hour helps
    • Have to prepare for another meeting
    • Need to reach a colleague/client who will be leaving shortly

    Helped by "I'd love to get the minutes if someone could forward me a copy".

    --t. alex
    but my friends call me T.

Re: Unsticking Stuck Meetings
by d4vis (Chaplain) on Sep 13, 2002 at 20:38 UTC
    I usually try to set this baby up in cron before long meetings.
    When my phone goes off I can just mumble something about the servers being down
    (everyone knows that I get phone pages whenever a server goes down) and dash for the door.
    Of course if the meeting is constructive, I can ignore the page, but it's nice to have the option.

    #!/usr/local/bin/perl open( SENDMAIL, "|/usr/lib/sendmail -oi -t" ) or die "sendmail didn't open: $!\n"; print SENDMAIL <<"EOF"; From: sdavis\@mydomain.com To: <myphonenumber>\@voicestream.net Subject: alarm clock Try to look sufficiently panicked!! EOF close(SENDMAIL) or warn "sendmail didn't close";

    ~monk d4vis
    #!/usr/bin/fnord