in reply to Re: Perl versus VB
in thread Perl versus VB
- About Tk
- con: No support (aside from RTFM)
What's this site, chopped liver? If he's using it with Perl (and that's what he was asking about) he can get a lot of help right here!
In general, Tk, like many open source solutions, tends to have much better real support than similar propietary products.
With the latter, you pay a lot for "support" and what you get is a phone number you can call. When you do call, you often get to wait on hold for extended periods of time listening to crummy Muzak™. When you do get through to a person, you only get immediate help if your problem is simple because the first line of "tech support" knows what the product is called, how to ask whether your computer is plugged in and turned on, and not much else. After much explaining and re-explaining, you will finally be escalated to a person that knows something about their product versions and how to walk you through a re-install but not much else... And so on.
The best support is almost always found in newsgroups, websites, mailing lists, and irc channels frequented by people that really use the product.
-sauoq "My two cents aren't worth a dime.";
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Re: Re: Re: Perl versus VB
by MZSanford (Curate) on Jan 17, 2003 at 20:44 UTC |