I don't buy that. Sure, you can't expect people to remember everything, but not knowing anything, just knowing where to get it from is the other extreme.

It reminds me of a small anecdote. During my previous employment, the office manager once said "Why would I have to know math, I have a calculator". To which I responded, "Why would I have to know Dutch, I have a dictionary".

To be productive, one must have a proper balance between having knowledge, and knowing how to get knowledge.

Abigail