You can't. You have to show them how it would be useful for them to do so. Each user group is going to have a different "Spoonful of Sugar" to keep them coming back for more (or in this case, doing what you need them to do). Whether it's a folder of documents searchable by what manufacturer they discuss, or an application that sorts news clippings from the various wire services by date, author, publication, etc. You need to give them a reason to do something, and the reason has to have some kind of value to their process.

One of the ways I used to create this value was to include the various user groups in the creation of their folder taxonomy, and asked them to brainstorm ideas about useful meta data, etc. This gave them a kind of "Pride of Ownership". This also motivated them to use the structures that they put in place, rather than fight against change that came from without.

This topic is a painful paradigm shift for any company that has an ingrained way of doing anything.

It takes time and patience, and someone to back you up that is higher on the food chain than the groups you are asking to change....

C-.

In reply to Re: Re: Re: Filing Emails by cacharbe
in thread Filing Emails by Gremlin

Title:
Use:  <p> text here (a paragraph) </p>
and:  <code> code here </code>
to format your post, it's "PerlMonks-approved HTML":


  • Posts are HTML formatted. Put <p> </p> tags around your paragraphs. Put <code> </code> tags around your code and data!
  • Titles consisting of a single word are discouraged, and in most cases are disallowed outright.
  • Read Where should I post X? if you're not absolutely sure you're posting in the right place.
  • Please read these before you post! —
  • Posts may use any of the Perl Monks Approved HTML tags:
    a, abbr, b, big, blockquote, br, caption, center, col, colgroup, dd, del, details, div, dl, dt, em, font, h1, h2, h3, h4, h5, h6, hr, i, ins, li, ol, p, pre, readmore, small, span, spoiler, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, tr, tt, u, ul, wbr
  • You may need to use entities for some characters, as follows. (Exception: Within code tags, you can put the characters literally.)
            For:     Use:
    & &amp;
    < &lt;
    > &gt;
    [ &#91;
    ] &#93;
  • Link using PerlMonks shortcuts! What shortcuts can I use for linking?
  • See Writeup Formatting Tips and other pages linked from there for more info.