The script reported success sending the bug, but I got no feedback. I cannot find it in the bug tracker either:

It's probably lying in some queue on your end because the system perlbug used wasn't configured correctly (perhaps because it was never configured at all).

Am I right in complaining about lack of "customer care" in regards to bug reporting?

If it's not showing up in the RT, the lack of care is because noone knows you attempted to submit a bug report.

If I do not use perlbug, does the e-mail get automatically rejected?

To my knowledge, nothing gets outright rejected. "Questionable" emails are flagged for moderation. Unless it's spam, someone will release shortly after.

Ideally, you should use perlbug to generate the report even if you don't use perlbug to send it. Choose to save the report to a file instead of having it sent, then use your favourite email client to send it (inlined, not as an attachment).


In reply to Re: Reporting a bug in Perl is tricky by ikegami
in thread Reporting a bug in Perl is tricky by rdiez

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