Thanks for the reply. The $DBI::err and $DBI::errstr were also uninitialized. But looking at that, it kind of tells me something -- because I know blinking good and well that these are not "undefined." They are just in a different namespace. So at least this gave me an idea to start hacking on...

Use of uninitialized value $DBI::err in concatenation (.) or string at
+ /home/svcanagios/n2s/bin/../lib/NagiosToServiceNow/json.pm line 698.
[download]

As for the trace, I'm not sure how that'd work since this is a web server. I might try that, but at this time, there variables are not in scope, so I'm not sure running a trace would help. As always, I'm open for suggestions.

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