Our support team asked me to setup a Knowledge Base for internal use.

The Knowledge Base should have the following features:

  • Lightweight
  • Web based
  • Searchable
  • Ability to add attachments (screenshots, patches, etc) to the entries
  • Preferably running on a database backend
  • low cost
  • Preferably written in perl (that's my point :) )

    • I've searched on freshmeat, sourceforge and google and found several solutions.

    Still I didn't found something that suits our needs.

    What I found so far was either:

  • too complicated (Complete helpdesk solution)
  • in a too early development status
  • simply not looking serious. (Good developers aren't always good designers :) )

    • Maybe I didn't look well or maybe can what I want be accomplished with a simple forum ?

    I can start writing something myself, but I'm sure there must be something already available Open Source.

    Any comments / tips are highly appreciated !

    In reply to Knowledge Base recommendations by Len

    Title:
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    and:  <code> code here </code>
    to format your post, it's "PerlMonks-approved HTML":


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