OK, this is getting more interesting.
The support center would log on as the "resetpassword" account and be prompted for the user account to reset.
So, how do you have individual accountability for whomever it was that reset a password if you have a shared "resetpassword" account?

And how do you ensure the security of that password if it's shared?

And what kind of authentication are you using to the web service? Why is this a web service at all?

Even if you keep them from not resetting "root", perhaps they can reset the password of someone who can become root. This seems like false security.

Enquiring minds want to know.

-- Randal L. Schwartz, Perl hacker

In reply to •Re: Re: •Re: Resetting passwords by merlyn
in thread Resetting passwords by Kraegar

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