I think a better solution is to refer your customers to an online form. This way you can have more control over the number and delimiting of fields, and the incoming data will be much easier to parse. You could use CGI.pm for the form generation and handling.
The problem with letting your customers send an email (as compared to a form) with the information is that you can't really enforce how the data is formatted, making it difficult to predict reliably.

In reply to RE: RE: RE: Re: Parsing e-mail and building HTML by mrmick
in thread Parsing e-mail and building HTML by rograndom

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