It may not be the "regular" ASCII quote that's in the file name, but an 8-bit value that is a quote in the character set on your computer. Quotes are one of those things you find different versions of in the 8-bit range depending on your character set. For example, look at the MS Windows character set here (partway down the page). MS has taken standard ISO-8859-1 (also known as ISO-Latin1) and added their own values in what's normally the control character range (the first 32 characters in the 8-bit range). Hex 91 and 92 are quotes -- "different" quotes than the regular old ASCII quotes at hex 27 and hex 60.

If this is the case, you need to find out what value is in the name and use that as your match, e.g.:

$file_name = s/\x92//g;
[download]

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