I loved helpdesk, it's so much easier when you work for a company who considers the customer the enemy. Our response - not that we took email - would have been something along the lines of "Sir, there are two ways we can stop you getting these autoresponse emails. One, we can block you from sending us email in the first place, or two, we can cancel your account for abuse of the support system. Guess which one is happening?"

In reply to Re: [OT] Best support mail ever by Anonymous Monk
in thread [OT] Best support mail ever by DrManhattan

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