Have you considered rendering an .rtf document? You said that you wanted some of the less technical users to be able to ammend the letter/report before it was sent, this seems like the way to go. Then they could just bring it up in Word like any other document.

If you check out CPAN, you'll find a number of modules to create them.

In reply to Re: Pointers on an XML mail merge solution? by benrwebb
in thread Pointers on an XML mail merge solution? by SmugX

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