Well, to my mind, there's another distinction. It's long been a joke that (to use Sym@ntec & M$ as an example I remember well) "It's a Microsoft bug" and "It's an integration problem" degenerate into "We'll fix it in 5.0" and {ignore him}.

Contrast that with the open source world, where you get five good user-generated suggestions in five minutes, developer queries overnght, and patches the next morning. I'm not saying it's always this way -- see node embperl and Apache::Session::Memcached which has also been posted on the memcached and Embperl lists without any real suggestions -- but I have almost universally been impressed by the interactive and supportive nature of open source developers.

Part of the problem is that you're never dealing directly with coders or even architects in a commercial company. At worst, you're dealing with Indian "English", at best, you get a script kiddie in a phone farm. I'm all for business and capitalism -- I run a profitable biz myself as well as working -- but corporate bean-smashers ruin the game when a biz "grows up". Sym@ntec is a perfect example of how good products have been placed in a rotten corporate context. Peter Norton created a very useful tool suite, and Act! really is (was!) a well-done contact manager, but Symn@ntec's corporate choices would make a dog howl.

In reply to Re^3: Are Perl programmers just easier to deal with? by samizdat
in thread Are Perl programmers just easier to deal with? by CloneArmyCommander

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