Programmers are good at writing technical reference guides, but poor at writing user guides.

Please, do not generalize. Some programmers are not so good at writing technical reference guides, and some others are very good at writing user guides. Some are bad at both, some are good at both.

The best people to write user guides are users.

You obviously haven't met some of the users I've met :-)

In reply to Re: Some musings on online documentation by cog
in thread Some musings on online documentation by rinceWind

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