Maybe a simple guide to postings should be written and made
obvious to posters of questions. Maybe, in fact, only
obvious to Anonymous Monk. This would contain such points
as you have mentioned above. I have worked in technical
support before and been faced with many an inappropriate
question. It's annoying, but if people do not know what to
ask, or how to ask it ... we can't expect them to get it
right. Maybe all that is needed is a little education.