It sounds to me like it could very likely be their network if only computers from inside their network (and more than one of them) are having the problem. Especially if the login works from other locations.

As for what exactly could be the problem, here are a couple guesses..

Maybe your client in question is running through a proxy that doesn't want to update or pass through his cookies properly.

Maybe his browser at work has higher security settings than the machine you tested his login on elsewhere, or the settings are triggered differently based on where you login from -- for example, if you login from the same subnet as the server, perhaps that loosens restrictions.

I can't really think of many other network-related settings. Get some debug info on the server side to help narrow down the issue: make scripts that will just dump their args and cookies back to the browser and you can see exactly what is being updated and when.

Hope that helps.

- P


In reply to Re^3: Perl/Cookie and data transmission by dynamo
in thread Perl/Cookie and data transmission by Sylvyr

Title:
Use:  <p> text here (a paragraph) </p>
and:  <code> code here </code>
to format your post, it's "PerlMonks-approved HTML":



  • Posts are HTML formatted. Put <p> </p> tags around your paragraphs. Put <code> </code> tags around your code and data!
  • Titles consisting of a single word are discouraged, and in most cases are disallowed outright.
  • Read Where should I post X? if you're not absolutely sure you're posting in the right place.
  • Please read these before you post! —
  • Posts may use any of the Perl Monks Approved HTML tags:
    a, abbr, b, big, blockquote, br, caption, center, col, colgroup, dd, del, details, div, dl, dt, em, font, h1, h2, h3, h4, h5, h6, hr, i, ins, li, ol, p, pre, readmore, small, span, spoiler, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, tr, tt, u, ul, wbr
  • You may need to use entities for some characters, as follows. (Exception: Within code tags, you can put the characters literally.)
            For:     Use:
    & &amp;
    < &lt;
    > &gt;
    [ &#91;
    ] &#93;
  • Link using PerlMonks shortcuts! What shortcuts can I use for linking?
  • See Writeup Formatting Tips and other pages linked from there for more info.