One thing I would differ on is whether QA is responsible for detecting duplicates or not. Sure, some duplicates are not obvious to someone without knowledge of the code, but it is just bat QA form (IMO) to submit multiple defects that match nearly word for word. (In fact I have had one case recently where two members of the same QA team produced two defect reports a few days apart that were exactly word for word!)

In reply to Re: Dealing with the QA guy ... (no, really) by aufflick
in thread Dealing with the QA guy ... (no, really) by Tanktalus

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