Enterprise Software (ES):
It seems to me that you need to delimit and define the
scope of the ES for your specific analysis. Often this is done by exclusion, like:
* IT solution developed to support processes of a
large business domain, like an area of human/social administration (employee, customer / taxation, security, environment) or product manufacturing and control (purchase, stocks).
* typically you want to
excludes general office and infrastructure products (text processing, DB etc) and
exclude tools to develop IT solutions (languages, libraries, IDEs etc).
* often you also want to
exclude "shrink wrapped" ES solutions (like commercial CRM, ERP)
* when focusing on
custom developed ES systems and the specific problems of these related to
large scale project administration and SW design, construction, deployment, operation & maintenance
.
Best regards
Allan Dystrup
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