Not doubting you, but just one example.
My XP system was setup (either automatically or by a human) with
HOMEDRIVE=d:
HOMEPATH=\Documents and Settings\myusername
I should go add
HOME=%HOMEDRIVE%%HOMEPATH
though sweeping under the rug obvious problems with multiple users and delayed evaluation.
For the OP, it may help to dictate to his/her users that $ENV{HOME} be set correctly.
-QM
--
Quantum Mechanics: The dreams stuff is made of
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