guys!!
thank you for your help! I solved the issue!
I shouldn;t have used the SUBSTRING function within the SQL!!
my previous Sql read :
SELECT IssueNo , SUBSTRING(IssueText,0,DATALENGTH(IssueText)+1) AS IssueText
FROM Issues
WHERE AccountNo = 'account-number'
AND IssueNo = 'issue-number'
ORDER BY IssueNO ASC