I would argue that NASA is an excellent example of the type of organization that fits my OP assertions. It has a set of customers that provide it with funding. As such, all projects, especially IT ones, need to be aligned to meet the needs of those customers.

I think most people have been looking at the NASA example the wrong way. It's not about how you would evaluate the value of NASA's products/services. It's about how the NASA management perceives how the US government values NASA's products/services. It is only then that business alignment can take place.

My criteria for good software:
  1. Does it work?
  2. Can someone else come in, make a change, and be reasonably certain no bugs were introduced?

In reply to Re^9: IT decisions are driven by business needs by dragonchild
in thread IT decisions are driven by business needs by dragonchild

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