Sorry for the omissions. Majority of the documents (being letters, orders, directives,memos etc) are in Microsoft formats. The documents are being forwarded in softcopy as email attachments and also being hand delivered. ie, they are delivered by a messenger and then the recepient say a secretary, would input the receipt of the document thus updating a database which in turn will inform the owner of the document that his/her document has being received and is being worked on, via email.
So in essence i want to eliminate the loss of documents and also acknowledgements that the letters, memos are successfully delivered. Sort of an alert system
Any ideas and opinions?