After 10 years of unix administration, I recently quit my jobby-job to manage the growth of my own new web company. Then, after 7 months of using up savings I've decided to get some supplementary income. I've done this by taking a local end-user support job, which is interesting for me. At this local support job, we often have to walk a user through logging into a popular remote desktop site using a username and password that belongs to one of our techs. This can be a maddening experience for us, and I was hoping to use perl to make it slightly more "end-user-proof". We especially have problems getting them to type the correct user/pass as dictated to them over the phone.
I've created a little something with WWW::Mechanize to login to this site, and it works magnificently! What I'd like to do now is somehow redirect the user to this already-logged in version. Am I crazy? Is there some kind geek out there who's got an idea for me? I've also been thinking about the option of just loading the page for them and auto-filling the form as a silver medal.
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