I have a program written in Perl 5.8 which uses Win32::GUI to display a system tray icon with balloon tips to notify the user of its activity. It's compiled to an .exe using ActiveState PDK 7.3 and distributed to end users, who are mostly running it on Server 2003. I've gotten two crash reports and seen it crash once myself with "faulting module GUI.dll, version 1.6.0.0, fault address 0x0001c138". I have some reason to suspect that it's related to video, but few answers or hints for the right direction to look in troubleshooting.
Can anyone give me any tips for where to look?
Or should I just give users an option to disable the UI?
thanks,
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UPDATE
So, it turned out to be permissions-related. If it's running interactively, no problems; if it's running as a scheduled task, it has trouble deciding what session to send output to. Eventually I will update it to figure out the Right Thing(TM) on its own, but in the meantime I just gave an option to turn off the UI.