... the ids are meant to be relatively human readable ...
If the ids might be spoken (say, to an agent over the phone), you might consider producing them according to an easy-to-speak, easy-to-hear pattern. Something like
Consonant-vowel-consonant-digit
Consonant-vowel-consonant-digit
By using a predictable pattern, miscommunication is minimized. Since an agent knows to listen for a digit in the fourth and eighth position, zero and one are unambiguous.
If you're concerned about accidentally generating "dirty" words, try
Consonant-consonant-vowel-digit
Consonant-consonant-vowel-digit
This lessens the odds.
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