If setting http_proxy as described in the reply here doesn't work, the only other suggestion I have is to try setting ACTIVEPERL_PPM_DEBUG true and see if that gives you or your support guys any more clues.
Beyond that, I don't think that there is much anyone off-site is going to be able to do to help you. Sorry.
In reply to Re^7: troubleshoot ppm error?
by BrowserUk
in thread troubleshoot ppm error?
by rkshyam
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