As a consultant who occasionally switch hits as a tech writer, I'd like to point out that you will also have to do something about the lack of documentation for this system. In fact in the best of all worlds, this would be done before doing anything else. Had it been done already, you probably wouldn't have had this problem in the first place. At any rate you're going to need this sooner rather than later. Why not add it to the want list? Since a certain amount of the needed knowledge will have to be dredged up from the mess you've got, why waste that effort? Usually when I've been brought in to put out software fires, this winds up being part of the triage effort-- Just thought I should mention it, good luck!

In reply to Re: Best use of Perl Consultant? by hsmyers
in thread Best use of Perl Consultant? by Ovid

Title:
Use:  <p> text here (a paragraph) </p>
and:  <code> code here </code>
to format your post, it's "PerlMonks-approved HTML":



  • Posts are HTML formatted. Put <p> </p> tags around your paragraphs. Put <code> </code> tags around your code and data!
  • Titles consisting of a single word are discouraged, and in most cases are disallowed outright.
  • Read Where should I post X? if you're not absolutely sure you're posting in the right place.
  • Please read these before you post! —
  • Posts may use any of the Perl Monks Approved HTML tags:
    a, abbr, b, big, blockquote, br, caption, center, col, colgroup, dd, del, details, div, dl, dt, em, font, h1, h2, h3, h4, h5, h6, hr, i, ins, li, ol, p, pre, readmore, small, span, spoiler, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, tr, tt, u, ul, wbr
  • You may need to use entities for some characters, as follows. (Exception: Within code tags, you can put the characters literally.)
            For:     Use:
    & &amp;
    < &lt;
    > &gt;
    [ &#91;
    ] &#93;
  • Link using PerlMonks shortcuts! What shortcuts can I use for linking?
  • See Writeup Formatting Tips and other pages linked from there for more info.